Terms of service

Overview

Welcome to Foreluna. “We,” “us,” and “our” refer to Foreluna. Foreluna operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a thoughtfully crafted shopping experience (collectively, the “Service”). Foreluna is supported by Shopify, which enables us to provide the Service to you.

The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Service.

Please read these Terms of Service carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, please do not access or use our Service.

Section 1 – Access and Accounts

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you consent to allow any of your minor dependents to use the Service on devices owned, purchased, or managed by you.

To use certain aspects of the Service, including browsing our online store or purchasing products or services, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, complete, and current, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or authorize your account to any other person.

Section 2 – Our Products

We make every effort to display our products and services accurately in our online store. However, due to differences in device types, display settings, and configurations, the actual colors or appearance of products may vary from what you see on your screen.

We do not guarantee that the appearance or quality of any product or service will meet your expectations or be exactly as described or displayed on our website.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

By placing an order, you are making an offer to purchase. Foreluna reserves the right, at its sole discretion, to accept or reject any order for any reason. An order is not considered accepted until Foreluna confirms acceptance. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to cancel it. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Returns and exchanges are subject solely to our Refund Policy.

You represent and warrant that purchases are made for personal or household use only, and not for commercial resale or export purposes.

Section 4 – Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices on our website may differ from prices offered in physical stores or other third-party shops. Promotional offers may be governed by separate terms and conditions. In the event of a conflict, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions. You agree to promptly update your account and other information so that we can complete transactions and contact you as needed.

You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are authorized to use the credit card;
(iii) charges incurred will be honored by your credit card issuer; and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.

Section 5 – Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control.

Title and risk of loss pass to you upon our delivery of the products to the carrier.

Section 6 – Intellectual Property

The Service and all content therein, including but not limited to trademarks, branding, text, displays, images, graphics, reviews, videos, audio, and their design, selection, and arrangement, are owned by Foreluna, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

These Terms permit you to use the Service for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works, publicly display, perform, republish, download, store, or transmit any materials from the Service without our prior written consent.

Nothing in these Terms grants any license or rights to Foreluna’s, Shopify’s, or any third party’s intellectual property except as expressly stated. Unauthorized use may violate applicable laws. Foreluna reserves all rights not expressly granted.

“Foreluna,” its logos, product names, designs, and slogans are trademarks of Foreluna or its licensors. Shopify and its related marks are trademarks of Shopify. All other trademarks are the property of their respective owners.

Section 7 – Optional Tools

We may provide access to third-party tools as part of the Service, which we do not monitor, control, or manage.

These tools are provided “as is” and “as available,” without warranties or endorsements of any kind. We are not liable for any issues arising from your use of optional third-party tools.

Your use of such tools is entirely at your own risk, and you should ensure you understand and agree to the applicable third-party terms.

Future features or tools added to the Service shall also be subject to these Terms.

Section 8 – Third-Party Links

The Service may contain links to third-party content or websites. We are not responsible for examining or evaluating their content or accuracy.

Any access to third-party websites is at your own risk. We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites.

Section 9 – Relationship with Shopify

Foreluna is supported by Shopify, which enables us to provide the Service. However, any sales and purchases made through our store are transactions directly between you and Foreluna.

By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Foreluna, including any injury, damage, or loss related to purchased products or services. You expressly release Shopify and its affiliates from all related claims and liabilities.

Section 10 – Privacy Policy

All personal information collected through the Service is subject to our Privacy Policy, and certain information may also be subject to Shopify’s Privacy Policy.

Because the Service is hosted by Shopify, Shopify may collect and process personal information related to your access and use of the Service. Information you submit may be transferred to Shopify and third parties located outside your country to provide the Service.

Please review our Privacy Policy for details on how we, Shopify, and our partners use your personal information.

Section 11 – Feedback

If you submit any ideas, suggestions, feedback, reviews, proposals, or other materials (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

You represent and warrant that you have all necessary rights to submit the Feedback and that it complies with these Terms. We are under no obligation to keep Feedback confidential, provide compensation, or respond.

We may remove any Feedback that we determine to be unlawful, offensive, defamatory, obscene, or in violation of these Terms or intellectual property rights.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on our website or Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, delivery times, or availability.

We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.

Section 13 – Prohibited Uses

You may use the Service only for lawful purposes. You may not use the Service to engage in unlawful, abusive, misleading, infringing, harassing, or harmful conduct, including but not limited to transmitting malware, impersonating others, spamming, scraping data, or interfering with the security of the Service.

We reserve the right to suspend or terminate your account without notice if you violate these Terms.

Section 14 – Termination

We may terminate this agreement or your access to the Service at any time without notice. You remain responsible for all amounts due up to and including the date of termination.

Provisions relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, severability, and governing law shall survive termination.

Section 15 – Disclaimer

Information provided through the Service is for general informational purposes only. We do not guarantee accuracy, completeness, or usefulness.

Except as expressly stated by Foreluna, the Service and all products are provided “as is” and “as available,” without warranties of any kind. Some jurisdictions do not allow limitations on implied warranties, so certain disclaimers may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Foreluna and its affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Service or any products purchased through the Service.

Section 17 – Indemnification

You agree to indemnify, defend, and hold harmless Foreluna, Shopify, and their affiliates from any claims arising out of your breach of these Terms, violation of law, or misuse of the Service.

Section 18 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

Section 19 – Waiver; Entire Agreement

Failure to enforce any provision shall not constitute a waiver. These Terms constitute the entire agreement between you and Foreluna regarding the Service.

Section 20 – Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

Section 21 – Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Foreluna is headquartered.

Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms of Service

You may review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. Continued use of the Service constitutes acceptance of such changes.